Refund policy
Return & Refund Policy
Last updated: May 2026
Thank you for shopping with us.
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return or refund under the terms below.
Returns
Customers may request a return within 7 days of receiving the product.
To be eligible for a return:
- The item must be unused and in original condition
- The product must be in original packaging
- Proof of purchase or order number is required
Non-Returnable Items
The following items cannot be returned:
- Used or damaged products
- Items damaged by customer misuse
- Digital products or downloadable items
- Customized or personalized products
Refunds
Once we receive and inspect the returned item, we will notify you about the refund status.
If approved:
- Refunds will be processed to the original payment method
- Refunds may take 5–10 business days depending on your bank or payment provider
Exchange Policy
We only replace items if they are defective, damaged, or received incorrectly.
Return Shipping
Customers may be responsible for return shipping charges unless the product received was damaged or incorrect.
Order Cancellation
Orders can be cancelled before shipment. Once shipped, cancellation may not be possible.
Contact Us
For return or refund requests, contact us at:
Email: amarnathabi577@gmail.com
Business Hours:
Monday – Saturday
10:00 AM – 7:00 PM
Thank you for shopping with us.